Privacy policy

We handle personal information only to provide your requested administrative service and to keep your case organized and secure.

What information we collect

  • Basic profile details such as name, email, and ID number.
  • Intake answers and case details you provide.
  • Files you upload for your claim workflow.
  • Case actions such as status updates, agreement acceptance, submissions, and invoice records.

Why we collect it

  • To organize your documents and claim steps.
  • To communicate case updates and required actions.
  • To generate agreement and billing records for your case.

Who can access your data

Access is limited by role and case ownership. You can access your own case data, and authorized admin staff can access data only as needed to operate your case workflow.

Deletion requests

You may request deletion of your account data. Some records may need to be retained where required by law or for active contractual obligations.

Contact us

For privacy or deletion requests, contact support through the details provided in your account and signed agreement.

Related pages: Terms and Disclaimer. How it works.